Last Updated: January 2026

Introduction

Harmony Hills Management is committed to protecting your personal data and respecting your privacy rights in accordance with GDPR (General Data Protection Regulation). This policy explains how we collect, use, and protect your information.

What Data We Collect

We collect only the information necessary to manage your apartment ownership and provide our services:

• Personal information: name, email, phone number
• Apartment information: number, size, cadastral data
• Financial data: billing, payments, account balances
• Technical data: IP address, browser type, login timestamps (for security)

How We Use Your Data

Your data is used exclusively for:

• Managing apartment ownership and billing
• Providing maintenance and support services
• Communicating important updates and notices
• Ensuring system security and preventing fraud

Legal Basis for Processing

We process your data based on contractual necessity (to fulfill our obligations as property managers) and legitimate interest (to provide services to apartment owners). As an apartment owner, you have agreed to our terms when purchasing your property.

Data Sharing

We do not sell or share your personal data with third parties. Your information is only accessible to authorized Harmony Hills management staff and is used solely for property management purposes. We may share data with authorities only when legally required.

Data Security

We implement industry-standard security measures including encrypted connections (HTTPS), secure password storage, regular security audits, and access controls. All staff members are trained in data protection practices.

Your Rights Under GDPR

As an apartment owner, you have the following rights:

• Right to access - view what data we hold about you
• Right to rectification - correct inaccurate data
• Right to erasure - request deletion (with legal limitations)
• Right to data portability - receive your data in a portable format
• Right to object - object to certain data processing activities

Cookies

We use essential session cookies to maintain your login state and ensure proper functioning of the website. These cookies are strictly necessary and do not track personal information beyond your authenticated session.

Data Retention

We retain your data for as long as you own property in Harmony Hills or as required by law. Financial records are kept for 7 years in accordance with Bulgarian tax regulations.

Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us:

Email: support@hhcondominium.eu
Phone: +359 89 683 3031